Returns, Refund and Cancellation Policy
If damages or shortages occur Company should be notified within 5 working days of receipt. Receipt of dispatch notification by e-mail denotes that our goods have been dispatched. Unfortunately we cannot accept returns for any of our products, especially as most items on our Website are bespoke, made to order to customers exact specification, non-stock items and special colours without prior notification. Shipping costs are non-refundable. The suitability of a product is deemed to be the customer’s responsibility, and please note that returns are only accepted for faulty goods. Shipping costs are non- refundable unless the goods are faulty. For any other reason where returns are acceptable this will be done at the total discretion of A&N Trimmings Ltd and a handling charge of 20% may be made. Under no circumstances should goods be returned without prior discussion and authorisation code
being issued with us by calling 0121 771 4040 or e-mail firstname.lastname@example.org
Although we do our best to make sure that the colours printed on our Website are accurate, the actual colours will vary. In addition, subtle colour differences and textures may not be fully appreciated on some systems due to differences in monitors and / or display cards. If EXACT COLOUR MATCH is required please purchase a colour card or send swatch for colour match. ALL Colours shown online are for guidance and information ONLY. Once goods are ordered we cannot cancel or return as specially made to order.
No items available to purchase on our site have any age restrictions, or restricted by and laws and regulations in regards to age. But we do advise all buyers under 16 to have full permission from a parent or guardian before buying online.